Refund Policy

We want you to shop with confidence. Please review the return and refund rules below before placing your order.

Returns & refunds

Unopened items

If the playing cards are unopened and unused, we offer a 7-day no-reason return. The buyer is responsible for the return shipping cost.

Opened items

Once the playing cards have been opened, they cannot be refunded unless there is a quality issue.

Quality issues

If there is a quality problem, we can arrange a replacement or provide a refund. In these cases, we will cover the return shipping cost when applicable.

How to request help

Please contact us by email with your order number, photos if needed, and a short explanation of the issue so we can assist you.