Refund Policy
We want you to shop with confidence. Please review the return and refund rules below before placing your order.
Returns & refunds
Unopened items
If the playing cards are unopened and unused, we offer a 7-day no-reason return. The buyer is responsible for the return shipping cost.
Opened items
Once the playing cards have been opened, they cannot be refunded unless there is a quality issue.
Quality issues
If there is a quality problem, we can arrange a replacement or provide a refund. In these cases, we will cover the return shipping cost when applicable.
How to request help
Please contact us by email with your order number, photos if needed, and a short explanation of the issue so we can assist you.